Towards Sustainability of AI

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Define Human Role in Decision Process new ​

Overview ​

Sustainability DimensionSocial
ML Development PhaseML Demand Specification
ML Development StakeholdersBusiness Stakeholder, Domain Expert

Description ​

“Define Human Role in Decision Process” describes the definition of the interaction between human and ML algorithm (Van Giffen et al., 2022). ML models are indeterministic and, therefore, require a careful interface design between users and the ML model (Amershi et al., 2019). Amershi et al. (2019) propose guidelines to incorporate in the design of ML systems that ML developers can follow. Furthermore, Fabri et al. (2023) developed archetypes of human ML interaction that can supplement the definition process.

Sources ​

  • Van Giffen, B., Herhausen, D., & Fahse, T. (2022). Overcoming the pitfalls and perils of algorithms: A classification of machine learning biases and mitigation methods. Journal of Business Research, 144, 93–106. https://doi.org/10.1016/j.jbusres.2022.01.076
  • Amershi, S., Weld, D., Vorvoreanu, M., Fourney, A., Nushi, B., Collisson, P., Suh, J., Iqbal, S., Bennett, P. N., Inkpen, K., Teevan, J., Kikin-Gil, R., & Horvitz, E. (2019). Guidelines for Human-AI Interaction. Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, 1–13. https://doi.org/10.1145/3290605.3300233
  • Fabri, L., Häckel, B., Oberländer, A. M., Rieg, M., & Stohr, A. (2023). Disentangling Human-AI Hybrids: Conceptualizing the Interworking of Humans and AI-Enabled Systems. Business & Information Systems Engineering. https://doi.org/10.1007/s12599-023-00810-1